How missed calls are detected and followed up by SMS
We’ll walk through the text-first flow and discuss how it could fit around your current reception process.
Demo
See missed-call recovery in a real dental reception workflow.
Text-first SMS follow-up, calm intent capture, urgency flags, and clear summaries — built around your reception team. We never book appointments or give clinical advice.
Reception queue
Missed-call recovery
Missed today
7
+3 vs avg
Urgent
2
Red-flag wording sent
Callbacks
3
Awaiting reception
Cosmetic leads
1
High-value enquiry
Grace Thompson
Missed call · 09:42
EmergencyRed flag2mFacial swelling reported. NHS 111 wording sent. Reception notified to call back immediately.
Sofia Martinez
Missed call · 09:31
CosmeticCallback due13mInvisalign enquiry. Asking about weekday slots and finance options. Not a current patient.
Daniel Kowalski
Missed call · 08:58
ComplaintHandoff46mComplaint about a recent appointment. Asked to speak with a manager. AI did not respond beyond acknowledgement.
Reception always in control. AI never books or diagnoses.No PHI shown · demo fixtures
What a demo covers
A walkthrough of the missed-call flow, end to end.
No PMS integration, booking automation, or voice AI is required to evaluate the core missed-call workflow.
How patient intent and urgency are captured
We’ll walk through the text-first flow and discuss how it could fit around your current reception process.
How red flags are escalated without diagnosis
We’ll walk through the text-first flow and discuss how it could fit around your current reception process.
How reception sees a concise callback summary
We’ll walk through the text-first flow and discuss how it could fit around your current reception process.
Request pilot access
Be one of the first pilot clinics.
The service is in pilot stage. To be considered for a pilot, email the details below to pilot@dental-ai.example. We are onboarding a small number of UK clinics before general availability so we can sign a Data Processing Agreement with each and complete the clinical safety review together.
Please include:
- Clinic name and address
- Lead contact and role
- Number of patients per week (approximate)
- Current phone provider and whether you can forward missed calls to a Twilio number
- NHS, private, or mixed practice
No automated form on this page on purpose: pilot onboarding involves a Data Processing Agreement, clinical safety sign-off, and a configuration call. We respond within two working days.